No Idea What To Do

Tess47 · Jul 25, 2017

When my son turns on his desktop (ASUS k5130) it only displays the BIOS screen can anyone help.

alexoiu · Jul 25, 2017

Is the desktop still under warranty?

Chugalug_ · Jul 25, 2017

Does Windows say anything??

Tess47 · Jul 25, 2017

alexoiu :

nope

Tess47 · Jul 25, 2017

Chugalug_ :

no we get the asus screen then straight into the bios screen

Tess47 · Jul 25, 2017

Chugalug_ :

no we get the asus screen then straight into the bios screen

Noticed the time was wrong, have corrected it but still the same

Chugalug_ · Jul 25, 2017

Bring it into a store, not much we can do from here, is the windows hard drive connected and functional?
Does it recognize when you bring up the boot order?

Tess47 · Jul 25, 2017

think so, sorry not very computer literate

Chugalug_ · Jul 25, 2017

Okay that's fine.
In the BIOS, you should be able to use the arrow keys and enter to navigate.
Usually, either all the way to the right of the large tabs at the top, or under miscellaneous settings, there'll be something that says 'drive boot order' or something along those lines.
Does the hard drive's name show up there, aka is it recognizing?

Tess47 · Jul 25, 2017

Chugalug_ :

I ran a SeaTools for DOS scan (found through google) and it didn't detect a hard drive

Chugalug_ · Jul 25, 2017

Most likely just a dead drive then, go into a local PC store, ask them to test it on their system to see if it's recognizing.
If it's dead, you'll need to buy a new hard drive.
I recommend a Seagate Barracuda 2TB.

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