NVIDIA ShadowPlay problem

Goocherino

Estimable
Nov 7, 2015
1
0
4,510
Hey there, my ShadowPlay has recently completely stopped functioning and I'm not sure why. None of my hotkeys work, it says ShadowPlay is running but it isn't working, it doesn't display my fps in games anymore. This is what the situation looks like:

https://gyazo.com/d9a03730fda0e57986f3d177397f1d28
As you can see, the 'Share your gameplay' button is lit up green indicating it's running. However, my hotkey to bring up ShadowPlay settings, 'Alt+Z' doesn't work.

https://gyazo.com/ec749cf3d6894a808f65d36f278aaa35
Even further, in the geforce experience settings tab the 'Share' button is lit up green indicating it should be working. When I click settings, nothing happens. The button doesn't work.

https://gyazo.com/670f2f94e9654d66cde1f5f31a7cb263
When I turn it off and restart it, I get that notification in the bottom left telling me to restart, however that does nothing.

Rolling back drivers, Didn't work.
Reinstalling Geforce Experience, Didn't work.
 
Solution
I have been speaking to support all morning and have gone through so many options including clean boots using DDU to uninstall my drivers then reinstall then i was told to make a new user on my pc and shadowplay opened on that account but not my main account and i was told by them that it is a user profile corruption issue , would request you to contact Microsoft and have them repair the operating system

Jammy001

Prominent
Jul 10, 2017
1
0
520
I have been speaking to support all morning and have gone through so many options including clean boots using DDU to uninstall my drivers then reinstall then i was told to make a new user on my pc and shadowplay opened on that account but not my main account and i was told by them that it is a user profile corruption issue , would request you to contact Microsoft and have them repair the operating system
 
Solution