What the hell is wrong with my ram/Laptop?!

Aggressive_Metamorph · Jul 1, 2017

I ordered a RAM for my HP G62 Laptop(b31EE) from 2011(I replaced 2 GB with 4 GB) and It just arrived.Whenever I put it in and start the laptop,BOOM!Blue screen of death.When I put in the 2GB RAM,BOOM! It turns on normally.I thought it was a problem with the voltages so I went into the BIOS but I can't change stuff because it's the insydeH20 Setup Utility.HALP!

BTW the RAM I bought was the Kingston 4GB module @ 1.35v (Model Number is KVR16LS11)

atomicWAR · Jul 1, 2017

Did you check you Laptops supported memory list when purchasing? I would check myself but you didn't give the whole model number. Regardless if the memory is not supported you may be screwed. Also are you hitting del at start up to get in the bios?

Aggressive_Metamorph · Jul 1, 2017

My laptop is from 2010-2011.When I hit DEL nothing happens so I have to hit ESC instead

Aggressive_Metamorph · Jul 1, 2017

I think the model number is KVR16LS11

atomicWAR · Jul 1, 2017

Can you get in bios at all?

Aggressive_Metamorph · Jul 1, 2017

atomicWAR · Jul 1, 2017

Can you set the ram timings and speeds manually in bios while the old ram is in? save bios and turn off laptop. swap to the new ram and boot. LMK if that works.

Aggressive_Metamorph · Jul 1, 2017

Ok I'll Try

Aggressive_Metamorph · Jul 1, 2017

Well,It's a no-no

atomicWAR · Jul 1, 2017

Well then you are likely screwed. One question are you using 2x2GB sticks or 1x4GB stick. If using 1x4GB stick that is you problem. It only supports 4GB total over two dimms so 2x2GB. If yes to 1x4Gb that is your problem there.

Aggressive_Metamorph · Jul 1, 2017

Holy crap I'm using a single 4gb stick

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