Your question
Solved

2 in 1 Mic/Headphones not working with Windows 10 / Realtek HD Audio Manager.

Tags:
  • windows 10
  • Realtek
  • Audio
Last response: in Laptop Tech Support
June 7, 2017 10:21:16 AM

I bought a laptop which came with Windows 8.1 about 4 months ago. I use it for gaming and to talk to people on Skype and other voice chat platforms. I recently upgraded to windows 10 home edition with my license from 8.1 and now my microphone is all messed up.

I use Skullcandy Smokin' Buds 2: http://www.skullcandy.com/earbuds/SMOKINBUDS2.html?cgid...

This laptop has 1 single combo audio port which supports 2 in 1 microphone/headphones.
When using Windows 8.1 I had no fancy drivers or anything other than Realtek HD Audio Manager and it detected that I had a headset built into the earbuds with no issues at all, worked flawlessly no matter how many times I unplugged them or plugged them back in.

After updating to Windows 10 and I still have Realtek HD Audio Manager but it does not detect that I have a headset at all. Ever. Even if I select the headset option when plugging my ear buds into the jack.

My Realtek Audio Manager used to have an interface which looked like this even though I do not own either one of those ports nor do I own ports on a front or a back: https://i.stack.imgur.com/TaWIF.jpg

My Realtek Audio Manager now looks like this and does not detect my microphone at all whatsoever: http://i.imgur.com/jeIE3w9.png

I have updated and reinstalled Realtek HD Audio Manager about 10 times, my windows OS is up to date, and I have no issues at all with my computer seeing that I've had a fresh install of windows 10 for only about 2 weeks now. This is really annoying because it's not a hardware issue at all it's the same exact laptop and it does not work at all after switching to windows 10. I've done everything in regards to messing with recording device properties and so forth, the only thing that shows up is this and it's my built in laptop microphone: http://i.imgur.com/5c153dE.png

My recording devices used to look like this: http://i.imgur.com/Oi7jVIt.png

My Realtek HD Audio Manager version is this: http://i.imgur.com/ExFWP4P.png

My Windows Version is this: http://i.imgur.com/5qPwpZl.png\

My System Information is here: http://i.imgur.com/dIEhE1o.png


I'm sorry if this port is really blunt. I've been trying to fix this myself for 2 weeks now because there is 0 reason I should need to spend money to make something work that was already working to begin with, and I refuse to. I've read so many threads on hundreds of forums with no help at all. I've bolded key factors because I've noticed people tend to like trying to answer these topics with what seems to almost be copy paste text book responses and not actually read a full post so sorry if that gets obnoxious while reading. I'm extremely frustrated and just want to figure this out. Thanks.

More about : mic headphones working windows realtek audio manager

a c 407 β Windows 10
June 7, 2017 11:19:18 AM

1| Prior to migrating to Windows 10, did you make sure your laptop's BIOS was up to date?
2| Speaking of laptop's, you forgot to mention the make and model of your laptop. An SKU would help two fold for us.
3| You may want to download the latest drivers off of Realtek's site and try installing it under an elevated command;
Right click installer>Run as Administrator

You may just need to revert to Windows 8 if things don't resolve because this was one of the biggest issues with early adopters of Windows 10 and systems with Realtek's onboard audio solution.
m
0
l
June 7, 2017 11:36:05 AM

Lutfij said:
1| Prior to migrating to Windows 10, did you make sure your laptop's BIOS was up to date?
2| Speaking of laptop's, you forgot to mention the make and model of your laptop. An SKU would help two fold for us.
3| You may want to download the latest drivers off of Realtek's site and try installing it under an elevated command;
Right click installer>Run as Administrator

You may just need to revert to Windows 8 if things don't resolve because this was one of the biggest issues with early adopters of Windows 10 and systems with Realtek's onboard audio solution.


I'm fairly certain the BIOS were up to date it was a brand new laptop.

Specs are here: http://i.imgur.com/dIEhE1o.png

I've also ran the update tool for the Realtek Audio Drivers as an admin every single time.

----edit----

It seems to me that the realtek audio version is completely different and whatever version i have is genuinely a piece of crap.
m
0
l
Related resources
June 7, 2017 8:42:17 PM

After reinatalling and updating the drivers multiple times my built in laptop mic is now literally useless. Sounds like im whispering when im less than a foot away, and I can't talk to anyone anymore unless I practically yell. My levels are all fine and I've adjusted them to no avail. This is really starting to piss me off.
m
0
l
July 7, 2017 3:50:41 PM

This still does not work.
m
0
l

Best solution

a c 407 β Windows 10
July 22, 2017 10:57:33 AM

Quote:
I'm fairly certain the BIOS were up to date it was a brand new laptop.

This is not always true. Some units are units sold from stock held a while ago.


^ Asus Q302LAB

Have you made sure you're on the latest BIOS revision? Get CPU-Z and see what your BIOS revision is. If you must perform a BIOS update, gradually work your way up from what you have at the moment to the versions found on the support site.

By reinstalling your OS, have you made sure your installer was recreated to rule out a corrupt installer? You don't update drivers, you uninstall the existing version and reinstall the latest under administrator rights. Although it's been said in my previous post, you may want to reconsider rolling back to Windows 8.1 seeing how your migration hasn't been without issue.
Share
Tom’s guide in the world
  • Germany
  • France
  • Italy
  • Ireland
  • UK
Follow Tom’s guide
Subscribe to our newsletter
  • add to twitter
  • add to facebook
  • ajouter un flux RSS