My comuter won't open

Prlcrn · Jun 2, 2017

I bought a new Asus Zenbook and when I opened it it asked me about technical things (Like mail and language) and then it said it will turn off, and it did. I tried to turn it on several times after that, but only two buttons on the keyboard turned on, and the screen stayed off

what should i do about it?

Herc08 · Jun 2, 2017

Not sure what is going on, but if it is brand new, you may want to speak with ASUS directly and get a warranty replacement. You don't want to do any damage yourself if ASUS can repair for free.

That's my three cents.

manddy123 · Jun 2, 2017

Prlcrn :

Picking the easy apple,

Is your laptop plugged in the power outlet? Maybe it just run out of energy... Normally they don't come fully charged.
Plug it in, if it doesn't help, try to activate the warranty on it.

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