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Nothing works on my laptop. Blue screen and cursor. Tried f8 no. Have windows 10

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  • windows 10
  • Cursor
  • Blue Screen
  • Laptops
Last response: in Antivirus / Security / Privacy
May 24, 2017 9:02:51 PM

I have an older Dell laptop with windows10.

I just installed trend micro security, good for 2 days and now opens up to a blue screen with cursor. No message. Please help.

More about : works laptop blue screen cursor windows

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a c 684 D Laptop
a b β Windows 10
May 25, 2017 12:10:32 AM

See if you can start Windows 10 in Safe Mode:

http://www.digitalcitizen.life/4-ways-boot-safe-mode-wi...

When in Safe Mode, uninstall the Trend software, then restart.

Don't try to re-install the Trend software, it's most likely too resource-hungry for your laptop, or incompatible for some other reason.
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January 16, 2018 2:44:00 PM

Catherine_22 said:
I have an older Dell laptop with windows10.

I just installed trend micro security, good for 2 days and now opens up to a blue screen with cursor. No message. Please help.


did you ever figure a way to fix this issue? still can not get into windows and cant figure out how to get windows running through safe mode
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