Virus Not Letting Me Shutdown

pranav_10

Commendable
Jan 31, 2017
1
0
1,510
for the last few days whenever i try to press the power button on my computer screen the computer freezes for a second and then nothing happens, i ahve downloaded anti malware softwares like reimage, malwarebyte and even the microsoft one but the problem still persists. Malwarebyte states that a malware named "bobbox" is present in my computer but even after many tries it cannot be removed. The virus/ malware is making my computer extremely slow and i have to press the CPU button on my case to force shutdown the computer everytime which is not good! please help ASAP
 

kortneycollins

Prominent
Apr 28, 2017
4
0
520


Well i am sorry, i am not that expert when it comes to tackling computer viruses, maybe take it to some repair shop where experts know better!
and definitely yes, force shutdown is not good