laptop wont run on ac charger

no idea

Honorable
Jan 12, 2014
7
0
10,510
hi,i have a dell studio 1555 laptop which shuts down when plugging in the charger,the charger,the charger charges the battery no problem.
the drivers are all up to date,i have run tests on the memory all to no avail.i should also mention it has a habit of blue screening on startup sometimes and shutting down in use occasionally too.
thanks in anticipation.
 
If the charger will charge the battery, but won't run the laptop AND charge it at the same time, you probably need a new charger.

When they are going, which can be many types of damage which you probably can see, they don't put out enough power to both charge a device and run it. The only way to resolve it is the get a new charger.
 

no idea

Honorable
Jan 12, 2014
7
0
10,510
hi,thanks for that,the original dell charger is noisy so i bought a new one off ebay which claimed to be genuine but clearly isnt.
still need to suss out why it blue screens sometime on start up though,i was given the laptop with problems, i know its old but see it as a project to sort it out,..iv also put a ssd harddrive in it,which has made it a bit more snappy!
 

no idea

Honorable
Jan 12, 2014
7
0
10,510
hi,thanks for your reply,i hear what you are saying but i dont get an error message when it happens,happens right on windows start up,but not every time,..bios update?
 

no idea

Honorable
Jan 12, 2014
7
0
10,510
hi,no it sticks,although the opening jingle sounds but there is still a blue sceen and no windows.....and i have to shut down and restart,which then gives options to restart in safe mode or start windows normally