Crucial download software and support confirm this model can upgrade to 32G RAM. It came with 6G - one $G and one 2G. I have easily found the 2G Slot in a small silver box when removing the computer bottom and switched to 16G. But there was only 1 slot there and I can't find a 4G slot anywhere. Please advise where I can find and replace the second RAM location?
penguintech
Distinguished
- Feb 25, 2011
- 517
- 0
- 20,510
the 4gb is soldered to the board. even if you take out the chip you installed, it will still have 4gb showing.
per CNET Max RAM is 12gb.
1x 8gb in the slot with the 4gb soldered.
There is only one slot.
MEMORY
Max Supported Size 12 GB
Technology DDR4 SDRAM
Speed 2133 MHz / PC4-17000
Form Factor SO-DIMM 260-pin
Slots Qty 1
https
/www.cnet.com/products/asus-q304ua-bhi5t11-13-3-core-i5-7200u-6-gb-ram-1-tb-hdd/specs/
per CNET Max RAM is 12gb.
1x 8gb in the slot with the 4gb soldered.
There is only one slot.
MEMORY
Max Supported Size 12 GB
Technology DDR4 SDRAM
Speed 2133 MHz / PC4-17000
Form Factor SO-DIMM 260-pin
Slots Qty 1
https
/www.cnet.com/products/asus-q304ua-bhi5t11-13-3-core-i5-7200u-6-gb-ram-1-tb-hdd/specs/
penguintech :
the 4gb is soldered to the board. even if you take out the chip you installed, it will still have 4gb showing.
per CNET Max RAM is 12gb.
1x 8gb in the slot with the 4gb soldered.
There is only one slot.
MEMORY
Max Supported Size 12 GB
Technology DDR4 SDRAM
Speed 2133 MHz / PC4-17000
Form Factor SO-DIMM 260-pin
Slots Qty 1
https/www.cnet.com/products/asus-q304ua-bhi5t11-13-3-core-i5-7200u-6-gb-ram-1-tb-hdd/specs/
per CNET Max RAM is 12gb.
1x 8gb in the slot with the 4gb soldered.
There is only one slot.
MEMORY
Max Supported Size 12 GB
Technology DDR4 SDRAM
Speed 2133 MHz / PC4-17000
Form Factor SO-DIMM 260-pin
Slots Qty 1
https
/www.cnet.com/products/asus-q304ua-bhi5t11-13-3-core-i5-7200u-6-gb-ram-1-tb-hdd/specs/
Thanks for the prompt response penguintech. Much appreciated. However, since posting my question I have been on with Crucial support. I am advised by Crucial that this model has been upgraded a couple of times but that ASUS has been slow to update their spec writeups in the meantime. Crucial is advising that the the Q304UA now takes up to 16G with two 8G chips. They advise that the Q304UAK now takes up to 32G with two 16G chips.
Their scanner is reading my system to be a Q304UAK but the label says only Q304UA. I am not saying they are right nor that you are wrong, and this probably explains why there is nothing I can find on the internet dealing with replacing the chips in this model, regardless of whether it is 16G or 32G. But I would dearly love to get to 32G because of the heavy video creation I am doing. Even 16G would be bearable.
Given the above information, can you suggest where I might be able to find out if and where there maybe a replaceable 4G chip because I am sure not finding it on the ASUS home site nor anywhere else. But I am far from techie so I was hoping you tech guys might have some secret sources of this type of info. I myself am lost.
Again, your efforts are much appreciated.
I bought one just like yours yesterday from bestbuy (Q304UA-BHI5T11) however it too reads Q304UAK on the DIMM slot. I don't know if the published max of 8GB for the slot is correct or if you can go higher with FW updates, however I can confirm Crucial is wrong about installing 2 DDR4 2133MHz DIMMs. I opened the back cover and there is one 4GB memory slot built-in in to the MB, and a single slot with a 2GB DIMM installed (replaceable). If someone determines that you can add a DIMM larger than 8GB to the slot, and the net memory exceeds 12GB recognized by the OS, please comment here with the size of the add-on DIMM. Thanks.
Here is the URL to the product on ASUS's website. Notice it says DDR3, which is definitely an old spec since it is actually DDR4.
Here is the URL to the product on ASUS's website. Notice it says DDR3, which is definitely an old spec since it is actually DDR4.
Jeremy_104
Prominent
- May 12, 2017
- 1
- 0
- 510
I will attempt to locate a computer store that may have this RAM laying around somewhere just to test and see if a 16GB stick will work but that makes 20GB. Which is really weird.
I'll see if I can accomplish this.
I'm going to contact ASUS about this specific motherboard and see if that BIOS Update from 2016 is what allows more RAM.
-- IT CANNOT RUN 2 SLOTS OF RAM --
I'll see if I can accomplish this.
I'm going to contact ASUS about this specific motherboard and see if that BIOS Update from 2016 is what allows more RAM.
-- IT CANNOT RUN 2 SLOTS OF RAM --
Jeremy_105
Prominent
- May 21, 2017
- 1
- 0
- 510
There is a store here that will let me bring the laptop by and charge me for some work to put in a 16gb single ram stick to see if the computer accepts and uses it. They'll charge me for labor, so I don't go and spend hundreds on a single stick for it not to work.
Jlauderdal
Estimable
- Jul 20, 2014
- 3
- 0
- 4,510
I added an additional 8gb ddr4. There is a silver cover that you must pry open from the bottom corner of the cover using a very small flat head screwdriver. Peel back the black tape that is attached to the silver cover.
Jlauderdal
Estimable
- Jul 20, 2014
- 3
- 0
- 4,510
Jlauderdal
Estimable
- Jul 20, 2014
- 3
- 0
- 4,510
Hi, Rick, can't agree you more, I just replaced my disk to SSD last week, you know what? it's amazing! My ASUS Q304UA became totally smooth beyond my expect. I don't need to wait for computer response any more, everything is running so fast. I also installed win10 pro system to my new SSD, that's work better than the win10 home edition I think.
The next step I am gonna do is to change the RAM to new one, maybe 8g I think, 4+2g is kind of low to me. the memory percent usually goes around 80%.
As there is only on slot I can use, I plan to buy a 8g memory chip. which is similar with what questioner may wanna to do. Hope we can find a pleased one finally.
Another I need to point out is the RAM is DDR3, not DDR4, at least in mine. I have double check with 2 different test tools.
Hi, my friend, I noticed that your q304ua is BHI5T11, actually there's another sub-model "BBI5T10" like I use, it's memory is actually ddr3. But yours I think is ddr4.
The same thing is both of them have only one memory slot, which is not so good.
- Dec 1, 2018
- 1
- 0
- 10
I have the same machine as yours, im thinking of upgrading it to max 20gb. Are you successful with your upgrade, what is the speed difference?. Thanks
- Status
Similar threads
- Question
- Solved
TRENDING THREADS
-
Question ethernet question with the hp elitebook and the hp port replicator
- Started by corvairbob
- Replies: 10
-
-
-
Info ONN tws earbuds without a button pairing problems. Only 1 pairing.
- Started by sbanner84
- Replies: 1
-
Question Galaxy Samsung S23 Ultra Save some messages in Messages App Cache before clearing cache?
- Started by Geary B
- Replies: 4
-
-
Question Acer TravelMate P215-54 Boot loop, screen does not turn on, External monitor as well
- Started by cain775
- Replies: 0
Facebook
Twitter