Monitor Audio not Working

SavageKingYT · Apr 8, 2017

I need to get my audio in my monitor to work.
I have a "LG IPS FULLHD" monitor with a HDMI cord plugged in both my laptop and monitor. I right-click the sound button on the bottom right, and click Playback devices. It pops up a window that shows all my audio devices. In order to get my my monitor's audio (through headphones) to work I click my monitor and click Set Default. Then I click on my laptop's speakers, click properties, go to device usage, and choose "Don't use this device (disable)". I click OK.
I'm hoping my audio works now. When I hover over the sound icon in the bottom right, It says my monitor is making sound. On the sound window, when I test sound, it says that it's getting sound. I can't hear a thing, headphones in or out.
Anyone know how to fix this??

hang-the-9 · Apr 12, 2017

First question, does your monitor have speakers? You did not list your model just the brand and that it's an IPS screen.

SavageKingYT · Apr 12, 2017

hang-the-9 Sorry... The monitor doesn't have speakers, but it has a headphone jack. The main purpose of me doing this was because my laptop's headphone jack broke, so I tried getting audio through the monitor. When I was not hearing sound through the headphones, so I was hoping that maybe it was the headphones and not the monitor. Anyways the monitor model is "LG-24MP58VQ".

Also just the other day I tried it again and the monitor didn't even show up on the sound window.....

hang-the-9 · Apr 13, 2017

SavageKingYT :

OK, if the jack is broken it may be causing the system to always think that there is something plugged into it, so the sound will not be output to anything else. Does sound work OK on the laptop speakers and just not through HDMI? Try checking for a newer Chipset, BIOS, video and audio drivers from the vendor, then check if you get the HDMI audio out as an option again after that.

SavageKingYT · Apr 13, 2017

hang-the-9 :

SavageKingYT :

OK, if the jack is broken it may be causing the system to always think that there is something plugged into it, so the sound will not be output to anything else. Does sound work OK on the laptop speakers and just not through HDMI? Try checking for a newer Chipset, BIOS, video and audio drivers from the vendor, then check if you get the HDMI audio out as an option again after that.

The laptop's speakers work fine. I'll try looking for a new Chipset, BIOS, etc. I'll let you know what happens.

SavageKingYT · Apr 13, 2017

They are appear up to date. If it matters I looked in the plugged in devices and it says the HDMI is plugged in and it's working properly.

hang-the-9 · Apr 14, 2017

Try contacting the support for the monitor or check if there is an option you need to set to enable the pass-through audio jack. You should not have to disable the onboard speakers if you select default audio as the HDMI output.

SavageKingYT · Apr 14, 2017

hang-the-9 :

Thank you!

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