Tv screen blacks out periodically when PC is connected through HDMI

andreinitza · Apr 2, 2017

Hello everyone. I have a Samsung UE55JU6440 Smart UHD TV and I encounter a problem when I connect my Lenovo Ideapad Y510p to it through HDMI. The TV screen periodically blacks out for 1 second ( not even sound ). In this time, I can pop up the TV's menu. My TV was bought last summer and it hasn't been used until now. It had this problem from the beginning but somehow it stopped for a while. I need to mention that this issue happens only on the HDMI sources and only with my PC. When my Xbox is connected through HDMI the screen works just fine.
I've tried factory resetting the TV and software update ( my firmware is up to date ) and none solved the issue.
Thank you

getochkn · Apr 2, 2017

ARe you using the same HDMI cable with the XBox and PC?" Also, are you trying to run the PC at 4K resolution? Seems like a connection issue. That or your HDMI port on the laptop is a bit wonky.

andreinitza · Apr 3, 2017

getochkn :

I tried using different HDMI cables and tv ports and the issue is still there. Therefore, can it be from my laptop's port? I will try hooking up the laptop to another tv, although it worked fine on other TV's.

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