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Boot loop after new hard drive install and windows 10 install.

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  • windows 10
  • Boot
  • Hard Drives
Last response: in Laptop Tech Support
March 29, 2017 11:24:10 AM

I recently replaced my hard drive in my Samsung NP700Z5B. I used one of my windows 10 usb bootable flash drives to install windows 10. After the initial install finishes it goes into a boot loop when the computer tries to restart. I shut it down, and made sure boot priority was set in bios. Then i rebooted the computer but i run into the same boot loop. I have tried to reset default setting in bios. I have tried a new flash drive with a new widows 10 download. Every configuration i can think of has been tried.
What else could I do? What else am I not thinking of?
TIA

More about : boot loop hard drive install windows install

a b β Windows 10
March 29, 2017 2:24:35 PM

Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.
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March 29, 2017 2:57:29 PM

webworkings said:
Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.


I would try that, but unfortunately the loading circle never appears.

It is a black screen boot loop. The fans spin up and I get a backlit black screen then it shuts off. The loop is no more than 3-4 seconds in duration.

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a b β Windows 10
March 29, 2017 8:15:33 PM

I see. Did you try starting it up without any ability to connect to the internet? Just that part, not the rest.
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March 29, 2017 10:05:29 PM

webworkings said:
I see. Did you try starting it up without any ability to connect to the internet? Just that part, not the rest.


I am not wired in. The wifi light is on, on the F12 button. I have tried fn F12 does not work any where ie. bios, during loop, or during initial install of win10. I did try cmd to turn it off but it did not work. In cmd this is what i tried.

netsh>interface>set interface name=wireless network connection admin=disabled
Is this the wrong command?

netsh show interface shows no information.

Also tried disable LAN in bios.
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Best solution

a b β Windows 10
March 30, 2017 3:23:02 PM

You would need to try doing it in an area where you have no ability to connect to the internet. If at home, either turn off the WiFi on your router/modem or turn off the router/modem itself. That is the only way to really test it.

Then restart the device, while it has absolutely no access point and see if it will load correctly. There is an odd issue with some Windows 10 updates (either updates on their own or done by the computer right after installing the OS) that will put you in this cycle of the device trying over and over to search for a fix to an update (or few) that didn't install correctly. The only way around that is to do as I have suggested here (and above) and restart the computer so that it can move past the update issue, then it should be fine to run after this initial reboot with no way of accessing the internet, to allow access after that.
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