Can't get surround sound from receiver to my PC

Joey_59

Prominent
Mar 18, 2017
3
0
510
I've thoroughly searched the internet for a solution and I find no one has the same issues as me. First I should state that I'm not technologically impaired. I've already made sure my drivers are up to date for my MOBO, GPU, OS, and audio hardware, and I have disabled devices shown in playback devices menu.

I know this is an issue related between the Samsung home theater receiver I have and my desktop PC. The home theater works great, and I get surround sound from my cable box and my amazon fireTV box that are both connected to the TV. However when I have my PC connected to the TV via HDMI I get audio ban can only configure a "stereo" setup instead of 5.1 or 7.1 surround. However both my cable box and amazon box were able to configure settings for surround sound through the same HDMI cables and input ports on the TV.

When I plug the receiver directly into the PC via HMDI, no device gets detected whatsoever. When I try to plug it in via AUX then a device is detected and I can configure 5.1 and 7.1 surround sound, but I still get no actual sound from my home theater setup.

So I am sure the receiver works, I am sure the cables work, I am sure the ports work, I am sure the drivers are all up to date, but still in quite a pickle. I need professional help.

The PC specs are:
ASRock Z170 PRO4 MOBO
EVGA NVIDIA GEFORCE GTX 970 GPU
Intel Core i5 6600k Quad-Core Prcoessor
OS is Windows 7 Pro 64 Bit

Receiver is a Samsung 5.1CH Blu-ray Home Entertainment System

TV is an LG UHD with LED
 

Joey_59

Prominent
Mar 18, 2017
3
0
510
MERGED QUESTION
Question from Joey_59 : "Can't get surround sound from receiver to PC"

I've thoroughly searched the internet for a solution and I find no one has the same issues as me. First I should state that I'm not technologically impaired. I've already made sure my drivers are up to date for my MOBO, GPU, OS, and audio hardware, and I have disabled devices shown in playback devices menu.

I know this is an issue related between the Samsung home theater receiver I have and my desktop PC. The home theater works great, and I get surround sound from my cable box and my amazon fireTV box that are both connected to the TV. However when I have my PC connected to the TV via HDMI I get audio ban can only configure a "stereo" setup instead of 5.1 or 7.1 surround. However both my cable box and amazon box were able to configure settings for surround sound through the same HDMI cables and input ports on the TV.

When I plug the receiver directly into the PC via HMDI, no device gets detected whatsoever. When I try to plug it in via AUX then a device is detected and I can configure 5.1 and 7.1 surround sound, but I still get no actual sound from my home theater setup.

So I am sure the receiver works, I am sure the cables work, I am sure the ports work, I am sure the drivers are all up to date, but still in quite a pickle. I need professional help.

The PC specs are:
ASRock Z170 PRO4 MOBO
EVGA NVIDIA GEFORCE GTX 970 GPU
Intel Core i5 6600k Quad-Core Prcoessor
OS is Windows 7 Pro 64 Bit

Receiver is a Samsung 5.1CH Blu-ray Home Entertainment System

TV is an LG UHD with LED
 

In FREE forums like this, the folks answering your question are fellow hobbyists giving out opinions. For Professionals, you really want to call someone like the GeekSquad.

Receiver is a Samsung 5.1CH Blu-ray Home Entertainment System
The only thing I have to contribute is, all those boxes that are labeled HOME THEATER ENTERTAINMENT blah-blah are P.O.S. in my book as far as flexibility or hookups and able to play nice with the rest of your other components, so in this particular case you have an added complication which may not have a solution.

Hopefully someone else will chime in and able to spend more time with you.