Your question

Win 10 to 7, battery failure?

Tags:
  • Power
  • Battery
  • Laptop Battery
  • Laptops
  • Acer
  • windows 10
  • Windows 7
Last response: in Laptop Tech Support
March 16, 2017 6:54:03 AM

Laptop's about six months old, came with Windows 10, quickly found out user wants to go back to Windows 7 x64. There were issues finding drivers but everything has been and installed and appears to be working properly, except wifi driver. Because the wifi wasn't working we replaced the wifi module with one that works with Win 7. However, ever since that we have found that unit will no longer turn on under its own battery power. Off or on, if power cable is connected the charging light is lit. With the power cable connected we are able to load into Windows and everything appears to be working correctly. Battery icon indicates plugged in and charging at 77% capacity but does not increase or decrease. Even though it says 77% capacity if you disconnect charger unit will turn off.

Need to get this taken care of quickly. Does anyone have any ideas?

Have done some research referring to this: http://www.tomsguide.com/answers/id-2114407/battery-cha.... Thinking of trying BIOS update. Any other ideas?


Picture provided: Out of curiosity, pins in cable were tested. Appears to be charging fine from the board. http://i.imgur.com/p9XkmQJ.jpg

More about : win battery failure

a b D Laptop
9 minutes ago

Hi,

Try the BIOS update. Just be careful doing so as a power failure will render the laptop into a paperweight.
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7 minutes ago

Hamperking68 said:
Hi,

Try the BIOS update. Just be careful doing so as a power failure will render the laptop into a paperweight.



Ah, unfortunately we have tried the BIOS update to no avail. The charge went down by 1% and then same result.
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a b D Laptop
2 minutes ago

Check the drivers.

Sometimes funny things can happen and things like this will occur.
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