Acer Laptop Failure

Frizzo

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Sep 17, 2010
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So, I've had this laptop for probably 2 years now: Aspire E Laptop 4GB 500GB | ES1-711-P1UV. I thought it was a great buy (added 8gb Crucial RAM)....has big 17.3" screen, and it even has a strong mechanical hard drive. Unfortunately, not feeling so good about it right now because it is down for the count.

I want to find out if anyone can give me best possible suggestion based on symptoms. I came home and it was plugged into the wall. I opened it, and it said the battery was about to die. I ran around plugging it into different sockets to make sure it wasn't the plug socket. Nothing registered, it continued to say 'please plug in battery about to die' etc.

In the last couple of weeks I've noticed where I will close the lid, and I will notice that the screen blacks out before completely closed, then when I reopen, it stays black. I then hold power button and it turns off, then hold power button and it turns back on and boots fine (never saw it go black outside of when I was physically closing the screen).

Do you think that simply replacing the AC Adapter will fix this issue? Or, does my laptop have deeper issues?
 

Frizzo

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Sep 17, 2010
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man, I'm going to have to make a monetary donation to Tom's in near future, been coming through for me lately. I didn't even think to do this because of only having experience with the older style laptops. It works now, so yeah, needs new battery -- little more expensive than adapter sadly.
 

Frizzo

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Sep 17, 2010
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oh wow bad luck, spoke to soon. believe it or not, it was the ac adapter and not the battery. but now, the hard drive literally fell out on to the floor and i am having problem re-attaching the tiny serial cable, so now it doesn't recognize the hard drive. this is nuts....here is what happened....part of the cord on the ac adapter was actually SPLIT OPEN.....i thought i heard crackling, and then realized i did...sparks were shooting out of the WIRE! it was when i moved the wire around that i thought it was when the battery was disconnected....man, i really hope i can get this hard drive re-connected.
 

Eximo

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Herald
Yikes. Battery circuitry could still have been damaged. And since prismatic batteries have that wonderful habit of catching fire or exploding when over charged, might be safer to find a donor laptop on ebay.
 

Frizzo

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Sep 17, 2010
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Hey, I want to follow up on this situation here. I found a really cheap new AC Adapter for the laptop (doesn't even have a brand lol), but anyway, everything working fine now for a month +. Do you still think I should be concerned with anything? when you say blow up? like just turns off, or like bang? I think there were some initial problems from the hard drive falling......but i'm guessing that maybe the smart drive or whatever technology they use may have blacked out those sectors and moved data, because it is fine now.
 

Eximo

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Herald
These days the majority of the charging is done internally, so the power supply is only providing a constant voltage. Cheap ones may be poorly regulated and a little choppy, but any decent charging circuit will be able to smooth that out. A little more wear and tear, so it may charge slightly slower as a result, nothing too serious. Given the average lifespan of a laptop, not really something to be concerned with.

Laptop batteries are composed of Lithium that is self-oxidizing. When they reach a certain temperature, they will go into a thermal run away state and combust, even without access to oxygen. They can also simply be pierced and with exposure to oxygen or water (air tends to have both) they will also combust. That can mean just melting down, but typically there will be flame. Any signs of bloating and the battery should be disposed of immediately. Or at the least placed onto a temperature resistant or non-combustible surface, concrete is usually good.

The hard drive could have had bad sectors, if so, you are correct that it would attempt data recovery and move the data to a reliable part of the drive. Hard drives tend to have accelerometers and will know when they are falling and take immediate action to place the heads into the 'docked' state where no data is stored. If the drive was off, it would have already been in that state.