1 USB port broke, now nothing works

kamswing

Prominent
Feb 21, 2017
1
0
510
I recently damaged 1 of the 3 USB ports on my Hisense 4K TV. I had a fire tv stick hooked up to an HDMI port and USB port. The tv seemed to work fine after the USB port got damaged. Has the entire console stopped working because of the damage to 1 USB port? None of the ports recognize power. I've reset the Tv and turned it off for about an hour.

Help me please!
 
Solution
When you damaged the port, I think it is likely that the pins inside of the USB port are now touching.
If the +5v pin is touching ground, it will cause a short which would explain the lack of power.
Potentially, the 5v pin is touching a data pin and may have damaged the USB controller (the chip that makes the ports work).

Something to try is to turn the TV off and unplug it, then shine a light in the port and see if the pins are touching each other.
If they are touching, find something small like a pair of needle-nosed pliers, screwdriver etc and try to pry them apart, carefully.
This is how I would do it but it could end in disaster. Not recommended :p
Once apart, try turning on the TV again and test the undamaged USB ports.

So this...

DigitalHamster

Commendable
Nov 10, 2016
9
0
1,520
When you damaged the port, I think it is likely that the pins inside of the USB port are now touching.
If the +5v pin is touching ground, it will cause a short which would explain the lack of power.
Potentially, the 5v pin is touching a data pin and may have damaged the USB controller (the chip that makes the ports work).

Something to try is to turn the TV off and unplug it, then shine a light in the port and see if the pins are touching each other.
If they are touching, find something small like a pair of needle-nosed pliers, screwdriver etc and try to pry them apart, carefully.
This is how I would do it but it could end in disaster. Not recommended :p
Once apart, try turning on the TV again and test the undamaged USB ports.

So this is a very silly DIY method but done carefully should work.
Another option would be to contact a company that can fix the TV for you.
 
Solution