turn on screen if screen is black

Bonita Barham · Feb 21, 2017

When I finished using my laptop at work, I choose 'sleep'. But now as I am home and wanting to re-start my laptop and work at home I cannot get in at all. Ive disconnected the unit from power and then re-connected, I've held the on/off button down for different lengths of time...Ive waited between re-connecting with power cord but still not on.

Please help. This has happened before but I thought it was sorted if I chose 'sleep' and not shut down.

webworkings · Feb 24, 2017

Try the following and see if it will turn on...

1. First make sure the device has been charged.
2. Unplug your charger cord.
3. Remove the battery.
4. Press and hold the "Power" button for 30 seconds.
5. Now plug back in the power/charger cord.
6. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop.

Should that not be the problem, then check the battery to see if it needs replacing.

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