Laptop charging problem

Xypex

Estimable
Nov 30, 2015
2
0
4,510
Hi everyone I currently have an MSI gt72 dominator that will only change when it's dead. It charges to full when it's dead, but when it's on it refuses to charge. What can I do??
 

Xypex

Estimable
Nov 30, 2015
2
0
4,510
it recognizes the charger, but it won't charge unless it's off