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Windows 8.1 Not Installing

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  • Windows 8
  • Configuration
Last response: in Laptop Tech Support
February 5, 2017 12:43:34 AM

I'm trying to install Windows 8.1, I have the full copy, product key, disc etc... It gets up to Installing Updates and doesn't do anything.

More about : windows installing

February 5, 2017 1:04:28 AM

What are your system specs? Is there anything else in the system? Is this a brand new system? Have you tried to disconnect everything except your target drive?
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February 5, 2017 1:08:14 AM

I'm not sure about the specs, but it's good enough to run 64-bit, it's not brand new, it's a Samsung laptop and I haven't disconnected anything
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February 5, 2017 1:11:40 AM

Is there another operating system on the PC now? Is this a clean install or an upgrade? How many drives are in the laptop?
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February 5, 2017 1:12:56 AM

It's a clean install, there's one drive
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a b * Windows 8
February 5, 2017 1:15:05 AM

MERGED QUESTION
Question from jordanholmesuk : "Windows 8.1 Not Installing"

jordanholmesuk said:
I'm trying to install Windows 8.1, I have the full copy, product key, disc etc... It gets up to Installing Updates and doesn't do anything.


Geef said:
This is totally not any kind of helpful. I just want to say: "Thank your lucky stars" :p 


jordanholmesuk said:
Why?


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February 5, 2017 1:15:52 AM

So right now there is no operating system on the PC? Did you buy this Samsung without an OS on it?
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February 5, 2017 1:17:26 AM

It already had it on, could it be the drivers that are on the disc are out of date, could Installing it from a USB stick work
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February 5, 2017 1:21:34 AM

There should be no drivers on the disc. So you bought the PC with Windows on it and then you wiped the disc and now you have a laptop that is a brick and you are trying to install Windows back on to it? Where did you get the Windows 8.1 disc and what does it look like? Is it a home made disc? What OS came on this system before you wiped it?
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February 5, 2017 1:30:05 AM

A lot of older PCs will not load Windows from a USB stick. If your laptop is a brick then you are having BIOS issues. Take the back off of the laptop and take the CMOS battery out and then reset it after you discharge all of the stored energy. Make sure that you take out the regular battery and unplug the computer first.
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Best solution

February 5, 2017 6:28:30 AM

OK, I just did some thinking on this and I think I know your problem. Try installing your new OS with your laptop connected to the internet using an ethernet connection. Since your are being stalled at the point of updates, then maybe there is a wi fi issue holding up the install.

Report back.
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