Dell freezing when trying to sleep

XDavidT

Commendable
Feb 3, 2017
1
0
1,510
Hi.. i tried dell community but now answer's there..
i join to here to ask you.. maybe you can help, the problem is:
I'm using Dell Inspiron 15R 5537, i7.
i change it to SSD that i bought. 512GB HyperX (By kingston)
When installed it, i made a new clean install of windows 10 with original KEY.
now, when i'm closing the screen, or put the laptop to sleep, the laptop stay wake, but the screen is off... when you click on power button nothing happen..
only if you press to 10 second and shutdown by crash..
i change drivers as dell said and made re-install other other bios version..
intel hd graphics and other drivers.. nothing help..
Any help ? ideas ?
 
Solution
Change your power settings in windows for a short term work around Could be your ssd is having issues coming out of sleep. Could be your bios needs updated or you need updated sata drivers.

elbert

Distinguished
Change your power settings in windows for a short term work around Could be your ssd is having issues coming out of sleep. Could be your bios needs updated or you need updated sata drivers.
 
Solution