Stuck on "lenovo" screen when booting laptop

NickiDaniel · Feb 1, 2017

My Lenovo u510 Ideapad is stuck on the "Lenovo splash screen" before the little circle shows. I have tried to disassemble and remove the battery and to reboot from an extern harddisk, but nothing happens, can't even get into bios. Any ideas?

webworkings · Feb 1, 2017

Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.

NickiDaniel · Feb 2, 2017

webworkings :

Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.

The problem is that, it never gets to the part where the circle appears. So it never gets further than "lenovo".

webworkings · Feb 2, 2017

Did this start after any kind of update? If so, you can try making sure there is no possible way the laptop can connect to the internet. Turn off your routers/modems WiFi or be somewhere without it and then try restarting the laptop.

NickiDaniel · Feb 2, 2017

I don't think that there was an update, i put it into slumber mode, and when i got home the problem startet. Nonetheless did i try to turn it on after shutting down my wifi, but unfortunately it didn't change anything.

webworkings · Feb 2, 2017

I am then at a loss. Unless there is something malicious on the device, or a hardware starting to fail, I have no other suggestions.

Anyone else have ideas?

NickiDaniel · Feb 5, 2017

webworkings :

The problem was om the SSD, as soon as removed that, it startet running like normal again. I suppose that it was broken and that stopped the upstart of the pc

NickiDaniel · Feb 5, 2017

Removing the SSD solved the problem.

webworkings · Feb 5, 2017

Glad you got it sorted.

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Stuck on "lenovo" screen when booting laptop

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