- Oct 6, 2016
- 2
- 0
- 1,510
Hello
My computer (HP sleekbook 15 b035el)has been shuting down at random times for a while now. It can happen minutes after boot or hours.
Sometimes it has trouble rebooting after one of this crashes as it shuts down instantly after i press the power button for multiple times.
I ran most hardware tests and found the HDD had to be replaced, i did that and problem was solved for a few weeks but then the issue represented itself, new hardware tests found no problems.
Sometimes moving the laptop provokes the shutdown but sometimes it happens when perfectly still. Maybe some faulty connection / loose cable?
Event viewer gives a critical error "The system watchdog timer was triggered" event id :13 Origin: HAL.
I would like some help to track the problem and i can give more info if needed .
Operating system is windows 8.1 and is updated as all drivers and bios are.
Intel i3 1.8 Ghz cpu - 4 GB RAM - 1 TB HDD - Intel indegrated graphics and NVIDIA card
Thanks in advance!
My computer (HP sleekbook 15 b035el)has been shuting down at random times for a while now. It can happen minutes after boot or hours.
Sometimes it has trouble rebooting after one of this crashes as it shuts down instantly after i press the power button for multiple times.
I ran most hardware tests and found the HDD had to be replaced, i did that and problem was solved for a few weeks but then the issue represented itself, new hardware tests found no problems.
Sometimes moving the laptop provokes the shutdown but sometimes it happens when perfectly still. Maybe some faulty connection / loose cable?
Event viewer gives a critical error "The system watchdog timer was triggered" event id :13 Origin: HAL.
I would like some help to track the problem and i can give more info if needed .
Operating system is windows 8.1 and is updated as all drivers and bios are.
Intel i3 1.8 Ghz cpu - 4 GB RAM - 1 TB HDD - Intel indegrated graphics and NVIDIA card
Thanks in advance!
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