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My dell laptop doesn't turn fully on it turns on with key board lights but the screen stays black for a bit then blinks the de

Last response: in Laptop Tech Support
January 6, 2017 1:34:04 AM

My laptop doesn't turn on, when I press power the lights go on but for a minuet it stays black then starts flashing the dell logo every 30seconds, I can't get it to stop flashing

More about : dell laptop turn fully turns key board lights screen stays black bit blinks

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January 6, 2017 2:57:08 PM

Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.
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August 16, 2017 10:23:57 AM

Taragib said:
My laptop doesn't turn on, when I press power the lights go on but for a minuet it stays black then starts flashing the dell logo every 30seconds, I can't get it to stop flashing


Thank you
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