Hi,
My laptop is an ASUS Q501LA on Windows 8.1. The computer froze recently so I force restarted it. Since then, I have been unable to boot into anything successfully except for the BIOS. If I leave it to boot normally, it shows a blue screen with the error "Unmountable Boot Volume". I tried searching for this error and none of the solutions I found have worked. I have not been able to access safe mode (It says "please wait" on boot then goes to black screen indefinitely). I cannot access the automatic repair tools (It says "preparing automatic repair" then goes to black screen indefinitely). I am able to access the BIOS, and couldn't find a "no-execute memory protection" option to turn on which was suggested by some. I tried creating a recovery USB drive to boot from, which also lead to a black screen (I did this from a Windows 10 laptop, not sure it that would be relevant). I tried creating a Windows 8 Installation USB Drive, which loads then goes to indefinite black screen (I checked this on another laptop to make sure this works). I tried turning on CSM and disabling secure boot and repeating all of these to no avail. I'm stumped now, and would appreciate any help you can give.
My laptop is an ASUS Q501LA on Windows 8.1. The computer froze recently so I force restarted it. Since then, I have been unable to boot into anything successfully except for the BIOS. If I leave it to boot normally, it shows a blue screen with the error "Unmountable Boot Volume". I tried searching for this error and none of the solutions I found have worked. I have not been able to access safe mode (It says "please wait" on boot then goes to black screen indefinitely). I cannot access the automatic repair tools (It says "preparing automatic repair" then goes to black screen indefinitely). I am able to access the BIOS, and couldn't find a "no-execute memory protection" option to turn on which was suggested by some. I tried creating a recovery USB drive to boot from, which also lead to a black screen (I did this from a Windows 10 laptop, not sure it that would be relevant). I tried creating a Windows 8 Installation USB Drive, which loads then goes to indefinite black screen (I checked this on another laptop to make sure this works). I tried turning on CSM and disabling secure boot and repeating all of these to no avail. I'm stumped now, and would appreciate any help you can give.