Laptop Unable to Boot into Anything

babboy77

Commendable
Jan 4, 2017
2
0
1,510
Hi,

My laptop is an ASUS Q501LA on Windows 8.1. The computer froze recently so I force restarted it. Since then, I have been unable to boot into anything successfully except for the BIOS. If I leave it to boot normally, it shows a blue screen with the error "Unmountable Boot Volume". I tried searching for this error and none of the solutions I found have worked. I have not been able to access safe mode (It says "please wait" on boot then goes to black screen indefinitely). I cannot access the automatic repair tools (It says "preparing automatic repair" then goes to black screen indefinitely). I am able to access the BIOS, and couldn't find a "no-execute memory protection" option to turn on which was suggested by some. I tried creating a recovery USB drive to boot from, which also lead to a black screen (I did this from a Windows 10 laptop, not sure it that would be relevant). I tried creating a Windows 8 Installation USB Drive, which loads then goes to indefinite black screen (I checked this on another laptop to make sure this works). I tried turning on CSM and disabling secure boot and repeating all of these to no avail. I'm stumped now, and would appreciate any help you can give.
 
Solution
Are you able to take the hard disk out of there and slave it to another PC? If you can, run Checkdisk on it using the syntax
chkdsk /r
in a Command form. The /r switch tells the system to look for and fix any disk errors and it may make it mount properly.
First check that the BIOS shows the hard drive as being present. If your BIOS has the S.M.A.R.T facility, run that and see what the results show.

Then also check that the hard disk is top of the Boot Sequence list. To make your USB device run, BIOS would have to have a setting named USB Legacy Support and that it's set to Enabled in order for the system to pass power to the USB ports before the operating system cuts in.
 

babboy77

Commendable
Jan 4, 2017
2
0
1,510


Thanks for your response. My BIOS can see Windows Boot Manager, so I think that means it can see the hard drive. I can't find anything indicating my BIOS has S.M.A.R.T facility, and I made sure that the right item was at the top of the boot sequence every time I tried something new. I also made sure that USB legacy support was enabled. Still no luck.
 
Are you able to take the hard disk out of there and slave it to another PC? If you can, run Checkdisk on it using the syntax
chkdsk /r
in a Command form. The /r switch tells the system to look for and fix any disk errors and it may make it mount properly.
 
Solution