Asus K52F keys not working.

ker2017 · Dec 25, 2016

My daughter's laptop keys aren't working. Log in is PW protected, so can't go to settings or device manager. Tried connecting my keyboard to it and the only key that works is the "M" and it is functioning like the "Enter" key. Any suggestions on how to fix?

webworkings · Dec 25, 2016

When you attached the external keyboard, did you make sure the laptop was turned off before attaching it, and then turn it on?

ker2017 · Dec 26, 2016

webworkings :

ker2017 · Dec 26, 2016

Yes, I turned the laptop on after attaching my keyboard. She also informed me that when she uses the backspace on her laptop, it types something into the password box. I tried this with my keyboard attached and it did the same thing. I also noticed that the Caps Lock button has to be turned on for these 2 keys to work.

webworkings · Dec 26, 2016

Very odd. I would expect problems with an attached keyboard, but not multiple external ones.

Try uninstalling the keyboard driver(s) and then reboot the laptop. (Yes, without reinstalling the driver(s)). When it restarts it should reinstall them on its own.

ker2017 · Dec 26, 2016

webworkings :

ker2017 · Dec 26, 2016

We cannot type in a password to unlock the computer to uninstall the keyboard drivers.

webworkings · Dec 26, 2016

I have no info on how to help with a fix then, if no kind of keyboard will work.

If the device is still under warranty, I would consider contacting the manufacturer about a repair/replacement.

Search

Asus K52F keys not working.

ker2017

Commendable

webworkings

Titan

ker2017

Commendable

ker2017

Commendable

webworkings

Titan

ker2017

Commendable

ker2017

Commendable

webworkings

Titan

Similar threads

TRENDING THREADS

Moderators online

Share this page