One day after starting up my laptop, whenever I reach the desktop and try to do anything it will load for a long time. Ex. I reach desktop and try to load chrome but it will open chrome but load it and eventually freeze. I can still move the mouse but cannot click anything. After awhile maybe 2 hours the laptop will be fine. I've restored the system a week previous where it was fine and it still experiences this. Thanks for help in advance.
Solution
webworkings
Titan
- Apr 6, 2016
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Try loading the computer in "Safe Mode" or "Safe Mode with Networking" and see if it will work better. If yes, then you have something (malware, virus, or bad program) that is the cause and you will need to find and uninstall that. And yes, even with your restore it could still be the problem.
How to enter "Safe Mode" when booting the computer.
In Windows 8 and 10...
As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"
a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)
b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)
c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)
Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.
In Windows 7/Vista/XP...
1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.
2. The computer will then display hardware information and run a memory test.
3. Next the "Advanced Boot Options" menu will appear.
4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.
How to enter "Safe Mode" when booting the computer.
In Windows 8 and 10...
As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"
a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)
b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)
c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)
Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.
In Windows 7/Vista/XP...
1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.
2. The computer will then display hardware information and run a memory test.
3. Next the "Advanced Boot Options" menu will appear.
4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.
webworkings
Titan
- Apr 6, 2016
- 25,136
- 261
- 113,340
It is completely possible that what got installed got there another day, and just got to a point where it could cause problems then, or it could have been attached to what you installed/downloaded, without you knowing it was there.
Have you tried using the restore points? If there is one prior to the start of the issues, that may resolve it. Also, I would try running malware checks and you might want to try running more than one antivirus software. Some are better than others. Me, I like Avira.
Also, look through your task manager. See what is running, in the processes tab. And then see what isn't there when in "Safe Mode".
You may also want to open "System Configuration" and see what is set to load. Under both the "Boot" and "Services" tabs. Be careful not to remove anything though unless you know for sure what it is.
Have you tried using the restore points? If there is one prior to the start of the issues, that may resolve it. Also, I would try running malware checks and you might want to try running more than one antivirus software. Some are better than others. Me, I like Avira.
Also, look through your task manager. See what is running, in the processes tab. And then see what isn't there when in "Safe Mode".
You may also want to open "System Configuration" and see what is set to load. Under both the "Boot" and "Services" tabs. Be careful not to remove anything though unless you know for sure what it is.
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