Laptop goes black and will not turn on after opening/closing games

Sellers Hill

Estimable
Dec 14, 2014
13
0
4,560
The screen on my Razer Blade 2014 sometimes goes black after opening or closing games. The only way to fix it is to hard reset the laptop, but it boots to a flickering black screen. However, sometimes it boots to the windows repair screen. I suspect it is an issue with the GPU (870M) but I have already reinstalled and updated the drivers. Please help.
 
When you did the drivers, did you make sure to totally uninstall them first, and then reboot and let them reinstall? If not, I would try that.

If this doesn't help then try turning off the laptop, connect and external monitor to it, turn on the external monitor and then turn on the laptop.

Can you see things fine on the external monitor?

If yes you can, then the ribbon cable or the display itself may be the issue.

If you still get problems on the external monitor, then it is the graphics care/GPU that is the issue, which may actually require replacing the motherboard.
 

Sellers Hill

Estimable
Dec 14, 2014
13
0
4,560

I've plugged it in to external monitors, it still flickered.
I'm pretty sure I completely reinstalled the drivers but I will try again. I guess it's a good idea to take it in to get it checked out, any idea what could have caused the problem?