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Lenovo G50-80 touchpad stopped working - no longer seen by system?

Tags:
  • Touchpad
  • Mice
  • Lenovo
Last response: in Laptop Tech Support
December 5, 2016 9:29:10 AM

Have a year and a half old G50-80 running Win10 and two days ago, without any warning, the touchpad stopped working.

- USB mouse works okay.
- Tried turning on/off the touchpad from the function key on the keyboard with no luck.
- Looked at the mouse settings through the control panel. I do not see the touchpad as an available device
- There is an "Elan" tab on the mouse properties dialog that also has a device list on it that is empty
- I have tried updating the drivers for the touchpad using the most recent from Lenovo and I get this message: "no appropriate driver to be installed"

I'm having a bad feeling that the hardware has simply stopped working but I'm not sure what to do next. Just fell out of warranty.

More about : lenovo g50 touchpad stopped working longer system

December 5, 2016 4:54:34 PM

Touchpad not working? Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

It should work now.

Also, you might also want to check for updates to your drivers.
m
1
l
December 7, 2016 10:14:20 AM

Thanks for the suggestion but, as I said, the touchpad doesn't appear as an available device. The only device that appears when I look at the "hardware" tab on the mouse properties dialog is the USB mouse that I've got attached.

Any other thoughts?

webworkings said:
Touchpad not working? Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

It should work now.

Also, you might also want to check for updates to your drivers.


m
0
l
Related resources
December 7, 2016 3:07:22 PM

It is possible it got uninstalled, but that is an odd thing to happen. Did you check in "Device Manager" to see if it is located in there, under any of the sections (it can be in the wrong one)?
m
0
l
less than a minute ago

webworkings said:
Touchpad not working? Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

It should work now.

Also, you might also want to check for updates to your drivers.


Thanks! This fixed it!
m
0
l
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