HP Notebook won't boot

webworkings

Titan

Apr 6, 2016

25,136

261

113,340

• Nov 27, 2016

• #2

Have you tried replacing the CMOS battery?

 

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DonP_55

Commendable

Nov 27, 2016

7

0

1,510

• Nov 28, 2016

• #3

I had to order it, waiting for delivery.
That was a real bear getting to it. I had to completely remove the motherboard. It was on the other side and not accessible thru the bottom panel. I'll let you know if it works.
tku

 

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ffg7

Splendid

Moderator

Apr 7, 2015

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• Nov 28, 2016

• #4

doubt very much that the problem has to do with the cmos battery.

 

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DonP_55

Commendable

Nov 27, 2016

7

0

1,510

• Dec 2, 2016

• #5

new cmos battery didn't help!
I may have a virus that corrupted the bios
and if this is true I may have to replace the bios chip?
Does this sound likely or does anyone have a better solution?
Maybe trash can?

 

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webworkings

Titan

Apr 6, 2016

25,136

261

113,340

• Dec 2, 2016

• #6

I wouldn't trash it just yet. How far into the boot process will it get?

 

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DonP_55

Commendable

Nov 27, 2016

7

0

1,510

• Dec 3, 2016

• #7

It won't boot at all. It powers up and the hard drive spins and that's it.
At first I was getting an error message about the cmos, but not anymore.

 

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ffg7

Splendid

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Apr 7, 2015

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• Dec 3, 2016

• #8

nothing shows on the screen now?

 

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DonP_55

Commendable

Nov 27, 2016

7

0

1,510

• Dec 4, 2016

• #9

no, just black screen. Hard drive spins but no activity.
I tried to reset, hold power button down until it stops.
I tried to flash the bios with a usb drive, hold down the win key
and b, but nothing happens.
?

 

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ffg7

Splendid

Moderator

Apr 7, 2015

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• Dec 4, 2016

• #10

did you disconnect the power adapter & removed the main battery before holding down the power button for 30 seconds?

 

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DonP_55

Commendable

Nov 27, 2016

7

0

1,510

• Dec 4, 2016

• #11

Yes, and it didn't help.

 

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ffg7

Splendid

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Apr 7, 2015

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• Dec 4, 2016

• #12

how old is the laptop?

 

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DonP_55

Commendable

Nov 27, 2016

7

0

1,510

• Dec 4, 2016

• #13

a couple years I guess, it came with windows 8

 

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ffg7

Splendid

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Apr 7, 2015

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• Dec 4, 2016
• Solution

• #14

so probably out of warranty unless you bought the extended warranty. if no extended warranty then get a new laptop.

 

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Solution