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Laptop power cord issue and sudden shutdown

Tags:
  • Laptops
  • Power
Last response: in Laptop Tech Support
November 26, 2016 12:35:15 PM

I currently own a beefy Acer VN7 nitro gaming laptop which i own for a year now and runs nicely. I always have my power cord plugged in for optimal gaming performance. But recently the power cord seems to stop working randomly and somehow works again when i take it out and plug it back in. The adapter itself isn't running hot or anything. At some cases when the power cord somehow disonnects, my laptop also suddenly shutsdown. This only seems to happen when the power cord disconnects. I've looked into temperatures and the package temperature sits between the usuel 80-90 degrees celsius. I don't know if this is an issue with the battery or the power cord. I could try running the laptop without the battery. But the battery on this laptop isn't easily removable. I would appreciate some help from someone on this matter.

More about : laptop power cord issue sudden shutdown

a c 993 D Laptop
November 26, 2016 4:58:53 PM

Try the following and see if it helps....

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds and see if the device will turn on.
4. If it does, great, if not yet, no big deal. Now plug back in the power/charger cord. (If it didn't turn on without the cord in, it should turn on once you it is in. Yes sometimes they will turn on, or try to turn on, even with nothing attached/plugged in.)
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop.

Should that not be the problem, then check the battery to see if it needs replacing.
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November 27, 2016 2:15:08 AM

webworkings said:
Try the following and see if it helps....

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds and see if the device will turn on.
4. If it does, great, if not yet, no big deal. Now plug back in the power/charger cord. (If it didn't turn on without the cord in, it should turn on once you it is in. Yes sometimes they will turn on, or try to turn on, even with nothing attached/plugged in.)
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop.

Should that not be the problem, then check the battery to see if it needs replacing.


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Related resources
November 27, 2016 2:20:03 AM

I've concluded that the battery runs fine while under heavy load. The power cord does charge the laptop but looses connection at times which probably causes the laptop to sudden shutdown. I can't conclude if it's a problem with the adapter itself or the plug to the laptop. I'm still not sure how a broken plug can crash a whole system
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a c 993 D Laptop
November 27, 2016 12:47:22 PM

Oh a broken port can do it. Definitely. A way to check would be to try using a different adapter, if you can borrow one from someone. If you don't get the problem using theirs, then you know it is yours. If you still get the problem, then it is probably the port.
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