Black screen laptop it turns on but it has a black screen ( my laptop is acer )

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Star12Liv

Commendable
Nov 25, 2016
1
0
1,510
I know its on because the board lights up ( if it is on the board always lights up ) but the screen won't turn on or as in it cannot show me anything accept a black screen and it has been two months after my parents buy it for me!!! I don't want for them to think its broken
 
Solution
Have you tried plugging the laptop up to an external monitor and see if you can see anything?

Otherwise try unplugging the laptop from the charger and then holding down on the power button for 20 seconds, then hit the power switch again and see if the screen comes back on. If this still does not do anything then you will need to open up the laptop, remove the battery, and then press and hold the power button for 10 seconds to cycle the power out of the computer. Afterwards put the battery back in, reassemble, and try turning it back on again.

XenoFrank

Honorable
Jan 1, 2014
4
0
10,520
Have you tried plugging the laptop up to an external monitor and see if you can see anything?

Otherwise try unplugging the laptop from the charger and then holding down on the power button for 20 seconds, then hit the power switch again and see if the screen comes back on. If this still does not do anything then you will need to open up the laptop, remove the battery, and then press and hold the power button for 10 seconds to cycle the power out of the computer. Afterwards put the battery back in, reassemble, and try turning it back on again.
 
Solution

Rach1234

Commendable
Dec 17, 2016
7
0
1,510
Just take it to the manufacturer. Two month old should not have this problem. I have the same problem but didnt realise that it may be the laptop issue. Now going to a year, the screen wont turn on. Even if you can see it using external monitor, the problem is still on the laptop which was not suppose to have this issue. I will take mine to the manufacturer.
 
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