Problem with 9 cells battery Dell

Clark Stark

Commendable
Nov 23, 2016
1
0
1,510
I have a 9 cells battery, but i don't know why the system report to me i'm using only 3cells like in the picture. I thought if the first battery is out then system will automatically switch to another cells, but it didn't do that. Can anyone knows this problem? May i should enable something?
I'm using Dell Latitude E6430 with NVS 5200M
https://goo.gl/photos/4sqdF6LCGmD1VyDv7