All my wireless devices work 2 laptops windows 7 and xp, samsung smart tv, and iphone.I have. Provider is Century Link. The la

Try this... When WiFi won't connect.

First, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:

1. Go to "Control Panel".

2. Next go to "Network and Internet" and then "Network and Sharing".

3. Now click on "Manage Wireless Networks".

4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.

5. After doing this, close the windows and scan for the "Wi-Fi networks".

6. Click on the available network that you want to access and select "connect".

7. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Type in the password and click the "connect" button.

It should now be connected.

NOTE: If this doesn't work, you may want to reset your modem/router, and then once it is fully loaded again, repeat the above steps.


Should this not work at all, you may need to replace the card, or get an external WiFi card as the ability to connect remotely may be non-working. You can test that by connecting an external WiFi card via the USB port and see if it works. If it does, then the installed WiFi is your issue.