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Acer e5-571 stuck on win7 starting windows screen

Last response: in Laptop Tech Support
October 14, 2016 11:52:14 AM

Looking for feedback onn why my acer E5-571 will hang at the starting windows screen. When I move the SSD over to an Acer 7551 laptop it works just fine. Move it back to the E5-571 and same problem. Created a fresh install of Win7 on a second SSD and that SSD will fire up no problem - works in both machines. I cloned the problematic SSD and whatever issue it has followed with the cloning because it still happens in the e5-571 but not the 7551. Can not start into safe mode w/ command prompt - it get hung up at installing one particular driver something like "pciati"...also doing a chckdsk did not fix it either. Does anyone have any suggestions on what I can do next? The laptop is only a couple months old but not warranty-able....(it maybe interesting to note that I have/had a v5-571 that met a similar fate but while it will boot (I assume I can't tell for sure) it does not display a picture on the screen. Can hear sounds but no screen visuals

More about : acer 571 stuck win7 starting windows screen

October 14, 2016 1:32:52 PM

Which laptop did you use to create that fresh install of win7 that work on both laptop? why not just use that?
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