My HP laptop will not get past the HP loading screen my laptop is windows 10 please help it's only 1 month old!!!

Kadenator2534

Commendable
Oct 14, 2016
2
0
1,510


My computer had completely frozen so I held the lock button to
Shut everything off and then my computer just completely stopped loading past the up screen and when it did it said auto-repair then the screen went off (boot up lights still on)