Laptop with broken screen connected to tv shows mouse moving but have black screen

kkate75

Commendable
Oct 1, 2016
1
0
1,510
I have a Samsung laptop with shattered screen that my boyfriend has been using for the past year connected to his TV with no problems. His brother was over the other day and used it. When my boyfriend tried to use it the next day he said the icons were all really small. he restarted the laptop and now the screen on the laptop stays lit up (used to turn off after connecting to TV) and the TV screen is completely black but you can see the cursor/arrow when you move the mouse around but nothing else. he has tried taking the battery out and Fn + f5. but I think it is a different problem because it is connecting to the TV since you can see the mouse moving around. Don't know how to fix this problem. If anyone can help it would be very much appreciated.