Starting Up Windows

Miriah

Commendable
Sep 9, 2016
1
0
1,510
I dropped my laptop and it still worked fine but then when I turned it off, the next time I turned it on it wont go past the start windows normally screen. I will click on "start windows normally" and it will act like it going to work then it goes right back to the same screen. How can I fix my problem.
 
Solution
Although it seemed fine when you dropped it, that doesn't mean nothing was jarred loose.

If it isn't under warranty (as opening it up can void that) I would suggest looking inside and make sure nothing is loose, disconnected, etc.

Also, check that the battery wasn't knocked a bit loose. If it isn't sitting just right, that can cause the laptop to act odd.
Although it seemed fine when you dropped it, that doesn't mean nothing was jarred loose.

If it isn't under warranty (as opening it up can void that) I would suggest looking inside and make sure nothing is loose, disconnected, etc.

Also, check that the battery wasn't knocked a bit loose. If it isn't sitting just right, that can cause the laptop to act odd.
 
Solution