Hello,
I have a Sony Vaio laptop, dont know much about computers...but i could do with some help;
So a few days ago, my laptop wouldn't boot, at all, and then i had to troubleshoot in a strange window. I then managed after many attempts to reset my laptop to factory defaults. At around 90% of it, it decided to shut off and then it restarted and then came up with scanning and repairing my hard drive. After that, it repaired it around 2 times... and then it restarted again. After the restart... my laptop takes around 4 mins , and then goes to a blue screen saying ' your computer needs to be restart' 'were gathering information' and it gives me the error code : 0xc000021a ;and with that, it restarts and does the whole blue screen restarting again... any help? Please.
I have a Sony Vaio laptop, dont know much about computers...but i could do with some help;
So a few days ago, my laptop wouldn't boot, at all, and then i had to troubleshoot in a strange window. I then managed after many attempts to reset my laptop to factory defaults. At around 90% of it, it decided to shut off and then it restarted and then came up with scanning and repairing my hard drive. After that, it repaired it around 2 times... and then it restarted again. After the restart... my laptop takes around 4 mins , and then goes to a blue screen saying ' your computer needs to be restart' 'were gathering information' and it gives me the error code : 0xc000021a ;and with that, it restarts and does the whole blue screen restarting again... any help? Please.