I bought the new MSI63vr laptop last week, specs:
16gb ram
geforce gtx 1060
i7 - 6700HQ quad core 2.6 ghz
1000 GB HHD, 128 GB SSD
My problem is, the power button is badly placed(on the side of the laptop), and i accidentally hit it while playing Rise of the Tomb Raider, and the laptop completely shut off while the cpu and gpu were at 5000 rpm and round 70 C. I immediatly turn it back on to a blue screen, saying the computer is checking for errors and the fans are makng a grinding noise. The computer restarts, and as soon as I sign in it blue screens and shows the error "video_dxgkrnl_fatal_error" and restarts. this happens about 7 times in a row. Eventually, it doesn't blue screen and I'm able to turn the game back on. Everything runs great, seems like it's all ok. So I turn the game off, and then it blue screens showing the same error. I turned it back on after that, turned the game back on, it all seems fine and I played it for quite a bit, turned off the game, and then turned off the computer with no blue screen. It seems ok now, but what is causing the blue screen? Is it something I can fix or should I just go return the laptop?
16gb ram
geforce gtx 1060
i7 - 6700HQ quad core 2.6 ghz
1000 GB HHD, 128 GB SSD
My problem is, the power button is badly placed(on the side of the laptop), and i accidentally hit it while playing Rise of the Tomb Raider, and the laptop completely shut off while the cpu and gpu were at 5000 rpm and round 70 C. I immediatly turn it back on to a blue screen, saying the computer is checking for errors and the fans are makng a grinding noise. The computer restarts, and as soon as I sign in it blue screens and shows the error "video_dxgkrnl_fatal_error" and restarts. this happens about 7 times in a row. Eventually, it doesn't blue screen and I'm able to turn the game back on. Everything runs great, seems like it's all ok. So I turn the game off, and then it blue screens showing the same error. I turned it back on after that, turned the game back on, it all seems fine and I played it for quite a bit, turned off the game, and then turned off the computer with no blue screen. It seems ok now, but what is causing the blue screen? Is it something I can fix or should I just go return the laptop?
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