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Laptop turns on but won't boot (Black Screen)

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  • Laptops
  • Boot
  • Memory
Last response: in Laptop Tech Support
August 25, 2016 10:04:36 PM

Hello guys, the laptop is an Asus X202E 11inch model. Is my wife's laptop. She told me when she turned it on it won't boot and it stays in black screen but a message appears saying (memory error). When I turn it on it just stays in black screen. I was able to enter the BIOS and reset the BIOS and the results are the same. Just to be cleared the memory ram are soldered into the motherboard. Any advice?

More about : laptop turns boot black screen

Best solution

a c 758 D Laptop
a c 87 } Memory
August 25, 2016 11:09:59 PM

If it's a memory error and the RAM modules are definitely soldered on to the board, it will have to professionally repaired, either by Acer (if under warranty) or by independent repair shop.

Get a repair estimate first as it may make more sense to buy a new tablet.
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