when my laptop is on the screen is black please help me.

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Try this first. Hook an external monitor and see if your laptop boots to Windows properly. If it does, remove the screen and check the cable for damages. If you see none, please connect it back and make sure the cable is firmly seated.

There's a chance that this will fix the problem.
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ScreenSurgeons1

Commendable
May 3, 2016
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Try this first. Hook an external monitor and see if your laptop boots to Windows properly. If it does, remove the screen and check the cable for damages. If you see none, please connect it back and make sure the cable is firmly seated.

There's a chance that this will fix the problem.
 
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