I have an hp envy laptop that just got shipped back to me from hp with a service repair request. The thing wouldn't take a charge when I shipped it in but don't worry about that now because that wasn't the main issue.
Right now thought the laptop won't take a charge unless it is sitting on my desk, turned on doing 0 tasks. When I'm gaming or something it depletes while charged but stays on because the Ac is plugged in.
When I turn it off to charge it the light is still orange but I turn it on hours later and no charge.
What's the problem here? How can I fix it? Is my charge adapter bad?
Right now thought the laptop won't take a charge unless it is sitting on my desk, turned on doing 0 tasks. When I'm gaming or something it depletes while charged but stays on because the Ac is plugged in.
When I turn it off to charge it the light is still orange but I turn it on hours later and no charge.
What's the problem here? How can I fix it? Is my charge adapter bad?