Laptop USB ports dead?

Marius_17

Commendable
Aug 4, 2016
1
0
1,510
Hey guys, so yesterday when i woke up, i turned on my HP Pavilion d15 laptop, ready to game as as usual, i grabbed my mouse and i noticed it didn't responded. Due to its a wireless i tried changing batteries, new mouse etc nothing worked. At the time i was running win7pro 64 bit.
I havent moved my laptop in a while, and the night before i closed it as usual.
I've tried everything, read every post possible, i even upgraded to win10 pro with no results.
All help would be nice, as im extremly tired of this and i just want to play:)
SPECS:
Machine: Hewlett-Packard - Pavilion 15 notebook pc
OS: Microsoft Windows 10 home (64 bit)
Memory: 6 GB
Processor: AMD A4-5000 APU with Radeon HD Graphics
Mainboard: Hewlett-Packard 2170
Video Card: AMD Radeon HD 8330
Hard disk: TOSHIBA MQ01ABD075 (750,0 GB)
Network Card: Realtek PCIe FE Familiy Controller

This is the first time i've had this issue, my laptop is about 3 years old.
Thanks in advance

-Marius
 
Solution
Have you tried the following?

Go into "Control Panel" then click on "Device Manager". Next double click the "Mice and other pointing devices". Locate and right click on your mouses listing. Now click "scan for hardware changes".