startup black screen

kristo_2

Commendable
May 16, 2016
8
0
1,510
I am a resident from india and i bought a laptop from uae.when i came home it worked fine until i charged it ,then when on startup the screen is black but it works with an external monitor,after which i went back again to uae and it started working again when i charged it there and when i came back to india the same black screen returned.please help i need to use the lap in india
 

kristo_2

Commendable
May 16, 2016
8
0
1,510


thats what im thinking as well.have u heard of such things? by the way its a acer v5 nitro black edition
 

kristo_2

Commendable
May 16, 2016
8
0
1,510


but it only happens after charging.i was wondering if there is a difference in the power adapter used in india vs the one used in uae
 

slyverine

Commendable
Mar 4, 2016
44
0
1,590
they must be using the same adapter it will be strange if they didn't. There is not a logical explanation to your problem, better find a solution with the ones you bought it.
 

kristo_2

Commendable
May 16, 2016
8
0
1,510

then could it be some kind of location based locking done by the manufacturer to only work in uae and not anywhere else?Is something like that even possible?cause two times i went to uae and it worked when i came back home it stopped working after some time
 

kristo_2

Commendable
May 16, 2016
8
0
1,510


the input is 100-240V at 1.9A and 50-60Hz and the output is 19V at 7.1A.so i think it should work just fine not sure?