my ASUS laptop(bought 1 month earlier) is not switching ON without connecting the charger. HELP???

jumper7

Commendable
Jul 26, 2016
1
0
1,510
I bought an ASUS laptop a weeks back I can't seem to switch it on without connecting it to the charger. The battery is stuck at 56%(reads plugged in, charging) (only it doesn't). it is working fine while connected to the charger but gets dead(black out), as soon as i plug out the charger. Any suggestions???
 
Solution
Clearly there is an issue with the battery.

You might be able to get the Vendor to replace battery but most likely you will have to go through ASUS customer support.