Zbook 15 G3 renders graphics incorrectly in Firefox/Chrome, but not IE/Edge

Steven_TX · Jul 15, 2016

Link to the two images showing the difference:
http

/imgur.com/a/qJGKE

Tried uninstalling and reinstalling various versions of the Nvidia GPU drivers to no avail.

webworkings · Jul 27, 2016

Are you running any kind of ad-blocking software/ad-on? If so, that may be the cause.

If they aren't configured correctly, they may be reading the images as ads, and subsequently causing them not to show up correctly.

Try turning off the ad-blocking and see if the problem goes away.

putty · Sep 2, 2016

I know this doesn't permanently fix the issue but it's a serviceable workaround for an incredibly frustrating problem. Try uninstalling the "Generic PnP Monitor" from Device Manager. Does it resolve the issue? It did for me. The only problem is that every time it restarts Windows automatically reinstalls the driver and the issue comes back. Solution?

Run gpedit.msc and browse to Computer Configuration --> Administrative Templates --> System --> Device Installation --> Device Installation Restrictions. On the right hand side pane there is the setting "Prevent installation of devices that match any of these device ID's". Double click on this to open it, set it to Enabled, then below that press "Show" to bring up a list of disallowed devices (currently empty) and double click on the empty value field and add the device ID of your monitor. In my case it was (without quotes) "MONITOR\SHP144C", but it could be different for you.

To get the device ID of your PnP monitor go back to Device Manager, double click on the Generic PnP Monitor --> Details and select Hardware Ids from the drop-down menu. Just copy and paste the entire value you see in the field below that into GP Editor. Hit OK and then apply and it should be resolved, or at least band-aided.

Cheers,

Anthony

Jorg__ · Sep 6, 2016

putty :

I know this doesn't permanently fix the issue but it's a serviceable workaround for an incredibly frustrating problem. Try uninstalling the "Generic PnP Monitor" from Device Manager. Does it resolve the issue? It did for me. The only problem is that every time it restarts Windows automatically reinstalls the driver and the issue comes back. Solution?

Run gpedit.msc and browse to Computer Configuration --> Administrative Templates --> System --> Device Installation --> Device Installation Restrictions. On the right hand side pane there is the setting "Prevent installation of devices that match any of these device ID's". Double click on this to open it, set it to Enabled, then below that press "Show" to bring up a list of disallowed devices (currently empty) and double click on the empty value field and add the device ID of your monitor. In my case it was (without quotes) "MONITOR\SHP144C", but it could be different for you.

To get the device ID of your PnP monitor go back to Device Manager, double click on the Generic PnP Monitor --> Details and select Hardware Ids from the drop-down menu. Just copy and paste the entire value you see in the field below that into GP Editor. Hit OK and then apply and it should be resolved, or at least band-aided.

Cheers,

Anthony

Indeed, solved the issue for me as well! Disabling the pnp monitor instead of uninstalling it works perfectly. Big thanks!

putty · Oct 14, 2016

There's an official solution now - download and install the Dreamcolour update here http

/h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8934841&swItemId=ob_173659_1&swEnvOid=4059. It's for the ZBook Studio but it works for the ZBook 15 and 17 as well. Cheers.

Pramod Surya · Oct 23, 2016

Thanks it worked

Search

Zbook 15 G3 renders graphics incorrectly in Firefox/Chrome, but not IE/Edge

Steven_TX

Commendable

putty

webworkings

Titan

putty

Distinguished

Jorg__

Commendable

putty

Distinguished

Pramod Surya

Commendable

TRENDING THREADS

Moderators online

Share this page