Google account frustration

Linda_53

Commendable
Jul 6, 2016
1
0
1,510
Need assistance with Google account. I cannot access it as I forgot password. The account is still active on my cell phone as I can access videos and gmail there.

However, when i try to access on my tablet and home computer, I cannot. The blue screen keeps coming up asking me for my password which I can' remember.

I even phoned Google in Montreal with no one calling me back.

So I had to set up another account on my home computer to access google play, and google drive.

Any assistance would be much appreciaed.