Your question
Solved

Completly Lock out of my Dell Inspiron 15 3000 series

Tags:
  • Dell Inspiron
Last response: in Laptop Tech Support
July 4, 2016 10:32:54 AM

Hi my name is Vanermi.

I have a Dell Inspiron 15 3000 seires Windows 10 lapto. Recently I been having troule with the task bar and the home and shop icons.For example on the home icon and button the home ab doesn appear even when I wait a full minute. Or when I want to change the power seting on the battery it doesn't appear either or the volume. Yet my Dropbox icon worked just fine.

So I decided to do as a person suggested and try to "restard" it. So when I restard the whole laptop and enter the login screen, it change the login metod to the windows account password when I originally had the pin number l option.

So with no worry I just type my email password and it said it's wrong. I try it a few more time with the same result. So I think it just that I have to change the password so I do (having to wait a whole day). When I try to login again this time with the new password it still says that the password is incorret.

So I think "oh maybe it because the laptop hasn't connected to the internet so it haven't had the change to update or sync". So I go to where the wifi logo on the login screen is and see that instead of the wifi icon there's a square with an red X. So I click on it to see if my wifi networck appears, it does and I try to connect. Yet even do the laptop IS connected to the wifi the red X still appears on the square.

ANd during all this the laptop still wont let me long in with the new password!! TT - TT
So my question are:
How can I ix this problem with the pass word?
How can I get in with having to resorte to the factory reset? (ECAUSE THERE'S NO WAY I WILL LOOSE ALL OF THE THING i HAVE IN IT!)
And
What's wrong woth the wifi? And How can I fix it?

Please help!

More about : completly lock dell inspiron 3000 series

Best solution

July 4, 2016 2:51:48 PM

Hi,

It is as simple as resetting the password for the email account you are using.
Share
Related resources
Tom’s guide in the world
  • Germany
  • France
  • Italy
  • Ireland
  • UK
Follow Tom’s guide
Subscribe to our newsletter
  • add to twitter
  • add to facebook
  • ajouter un flux RSS