Your question
Solved

Windows 7 reinstall lost ALL LAn drivers. Cannot get on internet to correct problem. Dell Inspiron 3847 64, How do I get the c

Tags:
  • Dell Inspiron
  • Windows 7
  • Drivers
  • Ethernet Card
  • Internet
Last response: in Laptop Tech Support
June 23, 2016 12:24:10 PM

The ethernet device and all connected show Yellow exclamation marks and cannot be updated. Of course, cannot go online to get new drivers?? How to fix?

More about : windows reinstall lost lan drivers internet correct problem dell inspiron 3847

a c 345 $ Windows 7
a b \ Driver
June 23, 2016 12:38:02 PM

download to another pc/laptop and put the driver on a usb drive
m
0
l
June 23, 2016 1:45:12 PM

rgd1101 said:
download to another pc/laptop and put the driver on a usb drive

Tried that! Have another PC available, Windows 8, When I go to Dell, their "updaters" try to give me Windows 8 updaters, instead of the Windows 7 drivers I'm trying to obtain.

But since discovering this GREAT forum, I will try some of the links here. Thanks so much for taking the time to answer

m
0
l
June 23, 2016 1:53:00 PM

That happens to me all the time, cause i reinstall my OS a lot, u need to go to ur Motherboards Site eg. Gygabite, find the EXACT model of your mobo and download the LAN driver, simpleas that.
m
0
l

Best solution

a c 345 $ Windows 7
a b \ Driver
June 23, 2016 2:03:06 PM

Instead of using the updater, use the find driver myself.
Share
June 23, 2016 2:12:20 PM

Seems like a great suggestion - but no internet access from affected machine. That's the real problem. I can update drivers with the best of them-- unless it's the ethernet drivers so it's impossible to establish any kind of network or internet connection.
Is the motherboard info on the Dell specs? Have access a different Windows machine with working wireless. Perhaps I can usb it to the affected machine?
m
0
l
June 23, 2016 2:13:57 PM

rgd1101 said:
Instead of using the updater, use the find driver myself.


Thanks-- I will try it after work and let you know!
m
0
l
a c 345 $ Windows 7
a b \ Driver
June 23, 2016 2:14:03 PM

Yes, you NEED to usb it to the machine
m
0
l
June 24, 2016 1:01:46 PM

rgd1101 said:
Instead of using the updater, use the find driver myself.


Thanks so much for your help! Worked perfectly. Selected the correct driver at Dell, downloaded then copied over to usb, transferred to completely buggered machine and presto, installer saw the problem, installed itself, restart and my friend was back in business! So glad I found you all.

m
0
l
Tom’s guide in the world
  • Germany
  • France
  • Italy
  • Ireland
  • UK
Follow Tom’s guide
Subscribe to our newsletter
  • add to twitter
  • add to facebook
  • ajouter un flux RSS