IRQL_NOT_LESS_OR_EQUAL on first startup

Slaventsiy

Commendable
Jun 22, 2016
1
0
1,510
BSOD with IRQL_NOT_LESS_OR_EQUAL on first startup after shutdown or after sleep, no problems after restart. I uninstalled drivers and software that I installed just before BSODs started, no luck. Also ran through with antivirus, checked RAM, still no result.

Last 4 minidumps: https://we.tl/racTn2ccbL

I have dual boot Windows 10 with Ubuntu 15.10.

Full system info: https://we.tl/02vkRlLpSf
 
Solution
second bugcheck was also in running the virus scanner. (I would update all of the motherboard drivers) and see if you still bugcheck.
most likely one of the motherboard drivers is corrupting system memory.

I would also update your razer drivers. (I have seen their drivers cause corruption of data in memory)

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for the bugcheck related to your virus scanner, I would go here
http://www.dell.com/support/home/us/en/04/product-support/product/alienware-17-r2/drivers/advanced?c=us&l=en&s=bsd&cs=04
and pick up your various network driver updates. (bluetooth, ethernet and wireless ethernet drivers)
then I would see if you still get a bugcheck.

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for some reason you have two copies of hidparse.sys being loaded...

johnbl

Honorable
Nov 4, 2012
140
1
10,710
second bugcheck was also in running the virus scanner. (I would update all of the motherboard drivers) and see if you still bugcheck.
most likely one of the motherboard drivers is corrupting system memory.

I would also update your razer drivers. (I have seen their drivers cause corruption of data in memory)

----------
for the bugcheck related to your virus scanner, I would go here
http://www.dell.com/support/home/us/en/04/product-support/product/alienware-17-r2/drivers/advanced?c=us&l=en&s=bsd&cs=04
and pick up your various network driver updates. (bluetooth, ethernet and wireless ethernet drivers)
then I would see if you still get a bugcheck.

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for some reason you have two copies of hidparse.sys being loaded
C:\Windows\system32\drivers\HIDPARSE.SYS Thu Oct 29 19:40:39 2015 (5632D8A7)
\SystemRoot\System32\Drivers\hidparse.sys Thu Oct 29 19:40:39 2015 (5632D8A7)

looks like both are pointing to the same binary, so windows renames the second instance to
hidparse_fffff800d9130000

i would think it is a setup bug, where the C:\Windows\system32\drivers\HIDPARSE.SYS
was hard coded in a setup.
you might go into device manager and try to remove the device or USB hub. I assume it is a USB device

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the bugcheck shows your virus scanner(eset) with a stack buffer overflow. it could by your virus scanner, or maybe something to do with your duplicate HID parser (HID=human interface device). Generally the virus scanners just fall victim to bugs in network drivers

machine:
Alienware 17 R2
BIOS Version A06
BIOS Starting Address Segment f000
BIOS Release Date 07/24/2015
Version A06
Processor Version Intel(R) Core(TM) i7-4980HQ CPU @ 2.80GHz
Processor Voltage 88h - 0.8V
External Clock 100MHz
Max Speed 2800MHz
Current Speed 2800MHz


 
Solution